If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. You can also contact our customer service team, and we’ll be happy to provide one-on-one assistance in recommending the perfect size for you.

Unfortunately, we are unable to cancel orders once they are placed. Our automated system processes and sends orders into production immediately to ensure a smooth workflow. Please double-check your order details before finalizing your purchase. Thank you for your understanding!

We currently offer shipping to the United States, the United Kingdom, Canada, Europe, Australia, and New Zealand. Shipping costs are calculated at checkout based on your delivery destination and selected shipping method.

Free standard shipping is available on qualifying orders. Please note that certain remote regions and islands may be excluded from free shipping promotions.

We’re continuously working to expand our shipping coverage and hope to offer delivery to additional regions in the future.

If you’d like to learn more, please refer to our shipping policy.

Yes, we offer free standard shipping on orders over US$99 after discounts.

Shipping eligibility is automatically calculated at checkout based on your order total, delivery destination, and selected shipping method. Please note that shipping insurance, taxes, and additional fees are not included in the free shipping threshold.

If you’d like to learn more, please read our shipping policy.

*Please note that free shipping is not available for certain remote U.S. regions and islands, including Hawaii, Alaska, Puerto Rico, Guam, the U.S. Virgin Islands, and American Samoa. not included in the free shipping threshold.

Express Shipping takes 4-8 business days;
Standard Shipping takes 7-15 business days.

During our seasonal sales, shipping time can slightly differ depending on the volume of orders that we receive.

If you’d like to learn more, please read our shipping policy.

We collaborate with multiple global logistics partners (including but not limited to FedEx, UPS, USPS, DHL, IMILE, UNIUNI, Speedx, Royalmail etc.) to provide efficient international shipping services. Depending on the destination and logistics requirements, the final local delivery may be handled by different carriers. You’ll be asked to select a delivery method during checkout.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

When placing an order, please ensure that the address provided is complete, including the street number and apartment/unit number.  If you have filled in your address incorrectly, please contact service@linenstill.com immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

In the circumstance of a lost package, please contact the carrier service and provide them with your parcel’s tracking number.

If you encounter any problems, please contact service@linenstill.com and we will manage it for you.

Yes, we do offer refunds for items in the standard cut and original condition. The express shipping fee is not refundable. Also we do not accept the returns of the customized and sale garments, including those bought using a coupon code and from the Sale category.
If you have any questions, please read our refund policy.

Please contact our customer support team at service@linenstill.com for return instructions. Unsatisfactory items can be sent back only when your report about the return is registered by our team.

We are not responsible for the return shipping costs of the items.

A refund is possible only if the return procedure is followed correctly. First, the return has to be registered with our team. Second, the unwanted item has to arrive with the returns form filled out accurately. If these requirements are met, your refund will be processed in 14 days.

Unfortunately, we do not offer exchanges. If you want to replace an item, a new order should be placed for a different size, style, or color.

We accept Paypal, Google Pay, Apple Pay and Credit Card (American Express, VISA, Mastercard)

Yes, the client is responsible for any import duties that may apply.

We partner with MP Size, allowing customers to fill in their body measurements using the size charts provided next to each product to receive algorithm-driven recommendations.

The presented measures are of the item.

Yes, some measurements might differ throughout various Linenstill designs. Therefore we always strongly advise our clients to double check their measurements with every new piece that they want to acquire.

Currently, we do not offer customization services for garment sizes. If you have specific needs, please contact our customer service via email for more information.

Yes, we offer universal clothing that can be worn in the period of pregnancy and after. According to our clientele, our Wrap Dresses and Smock Dresses fit this purpose perfectly.

The discount code can be used at Checkout. When you are redirected to the Checkout page, you can see a form field that says “Gift card or discount code”. Insert the code in the field and press “Apply”.

If you have any problems with the discount codes, please contact us at service@linenstill.com

The Sale section is an on-going sale with items that are in stock and are ready to ship.